General Terms

Use of this site and registration of purchase is considered for consent with the indicated conditions. If you don’t accept with the conditions, please DO NOT use this web site. Lazarova.eu retain the right to change the conditions any time, without a notice, such as the changed conditions will be posted on the web site.
1. General terms

The present general terms settle the relationship between lazarova.eu and users of electronic pages (internet) and services, located on a domain lazarova.eu (referred to as a site)

ET "Militsa Lazarova-90":
Address: town of Slavyanovo, 2 Asen Zlatarev Str
Contact person: +359 888 376 917
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

◘ lazarova.eu has the right to change the prices of the offered goods at its own discretion, without a notice. The user is obliged to pay the price, which was up to date during the order of the desired product.
◘ In case of untrue or wrong address, contact person and/or phone when submitting a request, lazarova.eu is not bound of any obligation to execute the order.
◘ The contract with a customer is considered to be concluded after acceptance by lazarova.eu of the purchase request, correctly completed by the customer during the order process.
◘ All prices are in BGN with VAT included.

 
2. Confidentiality of the data

Personal data that lazarova.eu receive on registration, will only be used for customer service – acceptance and execution of orders and contact with them in case of problems, related to the order.
lazarova.eu ensure that the data in question will not be provided in any form to third parties or used for purposes other than those mentioned above. Personal data provided by the client, are used by company employees to issue an invoice for a purchased product.

Personal data will be used to notify the customer about the availability of new products and promotions of lazarova.eu. In case the client does not want to receive advertising messages he / she can unsubscribe via a dedicated embedded link to unsubscribe contained in each ad message.

 
3. Process of making a purchase
Registration

To get the right to make orders to purchase in lazarova.eu goods, and to take advantage of future discounts, you must be registered in the system.
When signing up, you must enter: shipping address, name and last name, e-mail, phone. You also need to enter a password.
After you sign up successfully, you can adjust your account and shipping address.

By continuing the order you agree to the general terms and conditions of lazarova.eu.

 
Purchase agreement

The beginning of the trade relationship between user and lazarova.eu starts when sending an order from a customer, and successful passing through the steps of an electronic order in lazarova.eu:

1. Opening the cart with the products added to it
2. Shipping method
3. Shipping address input
4. Payment address
5. Option of payment method
6. Order confirmation

After pressing the “pay” button, at the final step of finalizing the order пpи, the user will receive an informative e-mail.

 
Starting the order

Beginning of the order start with processing from member of lazarova.eu. If the order is made on non-working day or after office hours, the order will be processed: in the beginning of the next week or the next working day. If the price is changed during the order and shipping of it, the user pays the price of the moment of order.

 
Order

Status of current and past orders can be tracked from your account. You will be informed by email for each stage of the order execution.

 
Problems in execution of the order

Your order execution may be obstructed for any of the following reasons:

1. No payment (delayed payment) has been made by the user if he has chosen a bank transfer.
2. The user has indicated a wrong or incomplete shipping address.
3. No phone number for contact.

In the event of delivery problems from our side, all additional costs are for our expense. In every other case the subsequent shipment will be at your expense.

 
Order price

The final cost of the order is calculated as a sum of the prices of the ordered products. All prices are VAT included and are not subject to change from the time of order until the time of payment. А delivery price is added to the purchase price.
All prices are VAT included.

 
Payment

Payment method:
◘ Bank transfer - bank transfer fees are at the expense of the customer.

◘ Pay Pal

 

 
Delivery

Delivery is made by a courier company ЅРЕЕDY, for costumer expense.

 
Processing time

All orders made in working hours are shipped to the client in 2 working days, after confirmation from a member of lazarova.eu.

For every step of the order client will be informed by e-mail!

 
4. Disputes and complaints

In the event of unsettled issues, the customer has the right to address the controversial questions to our associate at the address specified for the correspondence.